FAQ

1.What is your MOQ? Could I mix styles and colors?

A:For our brand name watches, the MOQ start from 2pcs. For OEM orders, MOQ start from 100pcs per color of each model.

2.Can I get samples before making order?

A: Yes, we can arrange sample of our stock for you if needed.

3.Can you make customized designs or LOGO?

A:Yes, we can make your customized designs or LOGO.we can make your brand logo on any of our watches.

4.Can you accept sample customization?

A:Yes samples will be kindly arranged for quality check, please contact us for more details.

5.What's the delivery time?

A: For Rosdn branded items in stock , after you confirm and make payment , 1~2 working days we can delivery. For OEM orders, based items which you choose , lead time from 30~ 60 days.

6.What is your packaging? Can I customize the packaging?

A: We have own box packing, paper box, wood box, carbon fiber box etc.   If you want customize order package, MOQ need 500pcs with your logo.

7.How about your products quality?

A: Our main market is mid-to-high-end. The materials used in our products 98% are 316l stainless steel. The production process is also the best in China.And we make 100% QC inspected and 100% waterproof tested.

8.What is your warranty service?

A: Usually we will have one year warranty service, if it is a long-term cooperation, we will provide long-term warranty service.

9.Are you a manufacturer or a trader?

A: We are a manufacturer and have a factory in Shenzhen Guangdong China.You are always welcome to our factory.